Buying Selevax

1. How do I buy Selevax?

You can buy Selevax from the ‘Shop’ section of this website.

2. How much does Selevax cost?

In terms of pricing, Selevax costs $54.95 for a 30 day supply – with free shipping  to the united States. Our international shipping costs $17.95.

Our ingredients are high quality and sourced from the best places in the world. It ends up being less that $2 per day, less than a coffee from Starbucks!

3. How Can I Order?

You can call anytime toll free (888) 943-8432 and speak to one of our U.S. based customer service representatives. You can also order online by clicking here or visiting shop-now

4. Can I pay via credit card or with my online debit card?

Yes, when you checkout you will have the option to use your credit card or Paypal. We are currently accepting Visa, Mastercard, Discover, and American Express in addition to  Paypal.

5. I don’t have a credit card or online debit card available to me! What else can I do?

We accept payments through Paypal. Please email our lovely customer support team to help you pay with Paypal at support@selevax.com.

About Selevax

6. Where is Selevax Manufactured?

We are proud to have Selevax manufactured in the U.S.A. in an FDA Registered Lab that exceeds industry standards.

7. What does Selevax do? How does it work?

Please visit the ‘How It Works‘ section of our website to see how Selevax works.


8. What are my shipping options in the USA?

Domestic Shipments (USA):

Domestic orders are estimated to arrive in 3-5 business days from the time the order was placed, depending on the shipping option selected at checkout. Shipping time frame is an estimate and arrival date is not guaranteed. We do everything we can to deliver orders as quickly as possible to our customers, but sometimes shipping carriers may be delayed due to bad weather or other unforeseen circumstances.

We process and ship orders the following business day Monday through Friday. We do not ship on holidays or weekends.

When you shop with Senvie, you get FREE shipping via USPS (3-5 business days) on all orders in the USA.

8. What are my shipping options outside the USA?

International Customers

Orders outside the U.S. will be shipped with APC Logistics. APC Logistics partners with the fastest carriers (DHL, Fedex, UPS, Royal Mail, etc) around the world to make sure your international shipment arrives on time.

International shipments have 2 options with APC.

1) You can choose Priority Mail Int’l. This takes 10-20 business days and does not include delivery confirmation. The cost for APC Priority Mail is $12.95.

2) You can choose Priority Mail Expedited Int’l. This takes 7-15 business days and includes delivery confirmation. The cost for APC Priority Mail Expedited Int’l is $26.95.

We ship to any country you would like; however, import laws, customs, tariffs, and policies vary by country. These are sometimes enforced differently depending on the particular import office or customs agent who processes your shipment. The customer is responsible for any additional charges, taxes, fees, or duties. In the case that your shipment is denied entrance into the country, our normal refund policies apply – that we will refund the full purchase price, minus shipping and handling, upon the receipt of your returned product.

Important Note: Senvie is not responsible for errors with the delivery address entered at the time of purchase. The customer is responsible for the cost of re-shipping the package if a package is returned as undeliverable.

To get information about your shipment please email us at Support@Selevax.com.

10. Can I get my order expedited in the USA?

Yes, domestic orders to the United States can be sent expedited. We currently offer Rush Shipping (2-3 business days) via USPS for $9.95. We also offer expedited shipping (1-2 business days) with USPS Express Mail for $26.95.

11. I completed my order, but I haven’t received a tracking number?

Don’t worry, your order will be sent. Tracking numbers are sent on the next business day. So if you order on Friday, you might not receive one until Monday or Tuesday the latest.

12. Will my order be shipped immediately after ordering?

Once you place an order with us, you will receive your order within 3-5 business days with our Free Shipping. International Shipments will take anywhere from 5-10 business days depending on customs processing.

13. Is it safe to order online?

Yes. Absolutely. We use the latest SSL encryption technology on our website to ensure your details remain safe & confidential. Our card processing partner is Authorize.net who are one of the most recognized and trusted payment processors that exist today. What’s more, your credit/debit card details are encrypted and not stored when checking out so nobody sees your card details. Because of this it is now just as safe to shop online as it is on the phone.

14. Is it Okay to use Selevax if I am Breastfeeding, Have Diabetes, High Blood Pressure, or Have Any Other Medical Condition or Concern?

While the ingredients found in Selevax are safe, we recommend that you consult your physician before using Selevax or taking any other herbal supplement if you have any medical concerns whatsoever.

15. How Does Your Refund Policy Work?

Our refund policy is simple. In the rare case that Selevax doesn’t help you with your scars, you can return 1 used jar along with all other jar(s) included in your order. The remaining jars must be unopened and sealed in order to be eligible for FULL refund (less s&h for international orders).

We never charge any restocking fees and make it really easy to receive your refund. Refunds are processed within 30 days of receipt of your package. You must carefully package the product. You are responsible for the cost of return shipping, and we must physically receive the return within the 90 day period. We recommend you chose a shipping method with tracking. Selevax reserves the right, at its sole discretion, to reject any return that does not comply with these requirements.

Once your return has been received, a credit to your original form of payment and an e-mail confirmation will be sent within 30 days. Return credits are applied to your original form of payment only.

16. Where Do I Send My Returns?

Send all returns to 126 East Wing St, Suite #355, Arlington Heights, IL, 60004. We give you 90 days to try the product risk-free because we are confident Selevax will work for you. Once we receive your return, it will take anywhere from 7-10 days to process the refund. If you have any questions at anytime, contact our USA based 24/7 customer service at (888) 943-8432.

Need more info?

Feel free to email us at support@selevax.com if you have any other questions :)


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